510-573-0187

Non-Discrimination Policy

Appendix A to Part 92—Notice Informing Individuals About Nondiscrimination and Accessibility Requirements Nondiscrimination Statement: Discrimination is Against the Law

Advanced Healthcare Services, LLC. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Advanced Healthcare Services, LLC. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Advanced Healthcare Services, LLC.:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • ○ Qualified interpreters
  • ○ Information written in other languages

If you need these services, contact Lolita Rin-Machida, Civil Rights Coordinator.

If you believe that Advanced Healthcare Services, LLC. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Lolita Rin- Machida, Civil Rights Coordinator, 39899 Balentine Drive., Suite315, Newark, CA 94560-5366, Telephone number 510-573-0187, [TTY number—if covered entity has one], Fax 510-372-0434, Email lrinmachida@advancedhcare.com You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Lolita Rin-Machida, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.